What time is check in/out?
Check in is from 2pm on, check out before 11am.

Is the price per person or per room?
The price is per room, per day, not per person.

Is breakfast included?
Yes.

Which languages are spoken in the hotel?
Hotel staff are multilingual; we speak English, French, Spanish, and naturally Italian.

Do you accommodate for non-smokers?
Yes.

Is there a restaurant?
No, there isn’t. However, nearby there are numerous restaurants to choose from.

Are there parking facilities?
No, but there is a private car park beside the hotel.

Are the rooms equipped with a TV?
Yes, international satellite TV comes as standard.

Are the rooms equipped with telephone?
Yes, including direct dialling

Do you operate a Shuttle Service to and from the airport?
No. A regular shuttle services does connect the airport to the railway station – 500 meters away.

Is the hotel close to the train station?
Santa Maria Novella Railway Station is 500 meters away.

Do you have email facilities?
No.

Can we settle the bill on arrival?
Yes, of course.

Are the rooms air conditioned?
Yes. All rooms are air conditioned.

Do any rooms have balconies or terraces?
Yes, some of which overlook the private courtyard or Piazza Independenza.

How many floors are there?
There are 3 floors – served by an elevator.

Do you have a swimming pool?
No.

Do you have a fitness suite?
No, we can recommend various suites in the surrounding area.

Are pets welcome?
Small pets are welcome.